Questions? We have the answers.

Here you'll find frequently asked questions about the science behind SANOPAL, including topics such as alpha-ketoglutarate, A5H and cellular stress, as well as the ordering process and our customer support.

Frequently asked questions
Product & IngredientsApplication of SANOPALOrder & ShippingPayment & ReturnsHealth & Lifestyle

Product & Ingredients

What is SANOPAL BASIC?

SANOPAL BASIC is a dietary supplement with alpha-ketoglutaric acid (AKG) and 5-hydroxymethylfurfural (5-HMF) to support cell metabolism, energy and oxygen supply.

What ingredients does SANOPAL BASIC contain?

The main active ingredients are AKG and 5-HMF, combined with important minerals. Free from artificial additives, lactose and gluten.

How does SANOPAL BASIC work?

AKG supports cell regeneration and antioxidant protection, while 5-HMF improves oxygen binding - ideal for energy, performance and longevity.

Are there any scientific studies on the effect?

Yes, several studies have shown positive effects on cellular health, oxygen supply, performance and antioxidant status. You can find out more on our research page.

Application of SANOPAL

Does SANOPAL BASIC expire?

Yes, every SANOPAL BASIC sachet has an expiry date.

Is SANOPAL suitable for pregnant women?

SANOPAL can be taken during pregnancy without any concerns.

Can SANOPAL be taken while breastfeeding?

SANOPAL can be taken without hesitation during breastfeeding.

Is SANOPAL suitable for children?

SANOPAL can also be taken by children.

What are the side effects of SANOPAL?

SANOPAL has no known side effects.

Does SANOPAL have known contraindications?

SANOPAL has no known contraindications. However, SANOPAL BASIC should not be taken in the case of fructose intolerance.

Can SANOPAL be taken with other supplements?

SANOPAL can be taken with other supplements.

Can SANOPAL be taken with medication?

SANOPAL can be taken safely with other medicines.

Can I take SANOPAL BASIC over a longer period of time?

Yes, SANOPAL BASIC can be taken over a longer period of time. Use over several weeks, months or years is possible and highly recommended.

Can I overdose on SANOPAL?

There is no known overdose of SANOPAL.

How long do I have to take SANOPAL BASIC?

SANOPAL BASIC should be taken for at least 3 weeks. SANOPAL BASIC is also suitable for long-term use.

Order & Shipping

How long does shipping take?

Within Germany & Austria the delivery time is 2-4 working days. EU shipping: 3-7 days.

Which shipping service provider is used for delivery?

We ship with DHL or Austrian Post - insured & with shipment tracking.

How can I track my order?

You will receive an e-mail with a tracking link after dispatch.

What does shipping cost?

Shipping is free for orders over 80€. Below that: 3,90€ shipping costs within Austria and 10,90€ shipping costs to Germany.

Payment & Returns

What payment methods are available?

Credit card, PayPal, Sofortüberweisung and Klarna.

Can I return SANOPAL BASIC?

You can return unopened products within 14 days - simply write to us at office@cyl.at.

Health & Lifestyle

How can I increase my energy in everyday life?

In addition to SANOPAL BASIC, sufficient sleep, a healthy diet, exercise, regular breaks and good stress management will help you.

How does SANOPAL BASIC support my longevity?

The active ingredients it contains have an antioxidant and cell-protecting effect and promote oxygen supply - important factors for healthy ageing.

Are there any side effects?

No known side effects have occurred to date. The formula is well tolerated. If you are unsure, contact your doctor.

Is SANOPAL BASIC vegan?

Yes, it contains no animal ingredients and is 100% vegan.